7 Essential Steps to Take When Your Car Gets Towed: Who Do You Call?

Getting your car towed can be a frustrating experience. It often happens unexpectedly, leaving you confused about what to do next. If you’re asking yourself, “My car got towed, who do I call?”, you’re not alone. In this article, we will guide you through the essential steps to take after your vehicle has been towed, ensuring you know exactly who to contact and what to expect.

Step Action
1 Stay Calm and Assess the Situation
2 Check for Towing Signs
3 Contact Local Authorities
4 Call the Towing Company
5 Gather Necessary Documentation
6 Visit the Towing Yard
7 Pay Fees and Retrieve Your Vehicle

Stay Calm and Assess the Situation

The first step is to remain calm. Panicking will not help the situation. Take a moment to assess where you last parked your car and if there were any indications that it could be towed. Look around for any signs that might indicate you were parked illegally or if there are any nearby towing companies that might have towed your vehicle.

Check for Towing Signs

Before making any calls, check the area for towing signs. Many parking lots and street sides have signs that indicate towing policies. These signs usually detail the rules of parking, the towing company responsible, and contact information. If you can find this information, it will expedite the process of locating your vehicle.

Contact Local Authorities

If you cannot find any signs or are unsure if your car was towed, the next step is to contact local authorities. Call the non-emergency police line to inquire if your vehicle has been reported as towed. They can provide you with details regarding the towing company and the location of your vehicle.

Call the Towing Company

<pOnce you have the towing company’s information, give them a call. Provide them with your vehicle’s make, model, and license plate number. They will confirm whether your car is in their possession and will provide you with details about the towing fees and the location of their yard. It’s important to have this information to understand your next steps.

Gather Necessary Documentation

Before heading to the towing yard, make sure you have all necessary documentation ready. This typically includes your driver’s license, vehicle registration, and proof of insurance. Having these documents on hand will ensure a smoother process when you arrive at the towing company to retrieve your vehicle.

Visit the Towing Yard

Once you have confirmed the towing company’s details and gathered your documentation, head to the towing yard. It’s advisable to go as soon as possible to minimize additional fees. Be prepared for a potential wait time, as there may be other customers retrieving their vehicles as well.

Pay Fees and Retrieve Your Vehicle

Finally, when you arrive at the towing yard, you will need to pay the towing fees. These fees can vary widely depending on the towing company and the distance your vehicle was towed. After payment, you will be able to retrieve your car. Make sure to check your vehicle for any damages before leaving the lot.

FAQs

What should I do if I can’t find any towing signs?

If you can’t find any towing signs, call your local police department’s non-emergency line. They can provide information on whether your car has been towed and direct you to the appropriate towing company.

How much does it typically cost to get a towed car back?

The cost to retrieve a towed vehicle varies by location and towing company but generally ranges from $100 to $300, with additional daily storage fees.

Can I contest a towing fee?

Yes, if you believe your car was towed unjustly, you can contest the fee. Contact your local authorities or the towing company to understand the process for filing a complaint or appeal.

Is there a time limit for retrieving my towed vehicle?

While there is no universal time limit, it’s advisable to retrieve your vehicle as soon as possible. Most towing companies charge daily storage fees, which can add up quickly.

References:
– [U.S. Department of Transportation – Towing Regulations](https://www.transportation.gov)
– [National Highway Traffic Safety Administration – Towing Guidelines](https://www.nhtsa.gov)
– [Your Local City or County’s Towing Regulations](https://www.yourlocalgovernment.gov)

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